From: Larry Bloch Sent: Thursday, 12 August 2004 12:12 AM To: jo.lim@auda.org.au Subject: Issues Paper - Names Panel. NetRegistry Submission Jo, Please accept this as an official submission as part of the public consultation process of the auDA Name Policy Review Panel. As one of the largest auDA Accredited Registrars NetRegistry has a wealth of experience in how the current policy works in practice. The current policy has considerable merit and in general works well. However, there are aspects of the current policy that in practice are counter productive do not ensure the desired outcome. In responding to the stated issues, I try to suggest outcomes that work in practice while keeping as close to the original policy intent as practical. 1.1 Verification of registrant identity works in practice and serves a useful purpose of ensuring .au is populated with known registrants. However, registrars need better access to the ASIC and ABR databases, as the current access via web pages is unreliable and quite frankly not the way to do this. auDA must negotiate access via XML or another suitable protocol or risk the policy being unworkable. In particular, the ASIC website is frequently overloaded and unavailable, and consumers suffer delays as a result. I do not support using addresses as this is almost impossible to verify programmatically and we should be moving towards objective, machine determinable criteria and away from subjective human checks. 1.2 Allowing non-Australian businesses to register in .com.au is desirable as there are many that have an Australian presence or wish to protect their intellectual property in Australia. Using their local registries for verification is unworkable, as there are too many countries. I suggest that auDA (or another body authorised by auDA to do so) establishes a registry of such foreign companies. This registry would then become an authoritative source for registrars. auDA could set the requirements (eg: certificate of registration on file, their reason for wanting a .au, contact details that they MUST keep up to date at all times or risk losing the name, etc). This registry would charge the foreign company for the verification process. As a result, verification would be standardized and authoritative, the foreign company registry would present to registrars much as ASIC/ABR does, there would be no real change to registrar procedures, and auDA may even see some sort of new revenue stream either from charging per entry to the foreign company registry , or a licence fee for the registry authority. 1.3 Without renewals charged at transfer (a good thing) long registration periods could see registrars providing free service for a long time at no cost. However, to place further barriers to the renewal scammers and to assist companies who want other periods, 1, 3, 4 year registrations should be allowed. In addition, any registrant should be able to bring their renewal date forward i.e.: they should be able to nominate an expiry date within their current licence period. This would not result in any refund to them - they would simply lose the period they chop off their licence, but it would enable registrants to harmonise their renewal dates which is desirable for those registrants that have a number of names (which is most). In combination with 1 year renewals, it would not result in too much licence period being given up. The statement about 2 year periods helping the scamming situation is just plainly wrong. Scammers use the knowledge that all names renew every two years to calculate likely expiry dates. Allowing 1 year renewals and shortening the licence period at will further assist consumers avoid renewal scams, as they will be more aware of their expiry dates (if they select one) and will notice scam notices as a result. 1.4 Compliance with RFC 1535 is unnecessary. That is a fact as many registries allow this without any ill effect. 2.1 net.au is dying. It is not well supported and is a poor second choice. auDA must choose to either support it by removing restrictions (thereby making it attractive to those that do not have an ABN for example) or simply let it be that poor second choice. Perhaps an option is to maintain the requirement for registrant identity verification, but allow any properly identified registrant to use any name they wish. 2.2 We regularly deal with registrant who are not catered for under the current policy. There is a huge body of Australians who have a legitimate need for a .au domain name but have not been provided a home in .au. They simply register in .com, .net or .org. These people basically want a .org of some sort (org.au first, but .org because they can't get .org.au). It is a shame that the current policy deems unregistered registrants such as clubs, groups, unincorporated associations, bands, etc fit only for .asn.au (which is basically totally unsupported, unrecognised, and ultimately irrelevant) because they overwhelmingly don't want .asn.au (and nor would I...and at a guess, nor would any of the panel members). .org.au should have its policy amended to match the .asn.au policy. This would bring it in line with community expectations. The Australian public do not in my opinion consider a fund raising .org.au company as legitimate because they have an org.au name. Like any marketing material they may be presented with, that judgement is made on the basis of their experience and their feel for what they see and read, if not by calling the entity up. In fact, I doubt the general public have a clue that .au domain names must be registered entities in general. That they are registered assists in tracking and identifying scammers/fraudsters, not in legitimising .au websites. After all, only about 300,000 Australians out of 20m know you need an ABN/CAN etc. And fewer than 5,000 (at a guess) would know you need to be a registered non-profit to be in .org.au. 3.1, 3.2 These criteria are simply a waste of everybody's time and serve no purpose whatsoever. It is clear from practice that a suitably qualified registrant (with an ABN/CAN) can have whatever name they like by selecting one of the various criteria to suit their circumstance. There have been almost no challenges to these criteria, despite many being picked almost at random. A simple warrant that the name is to be used for a legitimate purpose related to the business would suffice. This warrant may include that it is not to be used for a list of ineligible purposes (such as extorting money from a brand owner or other cyber squatting, on selling, defamation, illegal purposes etc). It would simplify things for everyone (auDA included), remove THE MAJOR source of registrant confusion, meet registrant expectations and do away with a policy that in practice is broken more often than it is adhered to. There are still registrants out there that are registering business names purely for the purpose of having a close and substantial match. This particular policy is in practice a nonsense and every registrar will tell you so. Doing away with it loses nothing, gains much and is to be recommended. 3.3 id.au policy should allow any name to be registered with a warrant that the name is to be used for non-commercial, personal, non-illegal, non-cyber squatting, non-resale etc use. Regards Larry Bloch Chief Executive Officer NetRegistry Pty Ltd