From: Domain Registration Services 
Sent: Monday, 27 January 2003 4:34 PM
To: Jo Lim
Subject: Transfers (Change of Registrar) Policy (2002-08)



Dear Jo,

The policy states that Registrants have the right to transfer their domain 
name at any time during the domain name licence period. BUT if the domain 
does not fall within the 90 day window, the Registrant is forced to pay 
yet another registration fee together with dealing with an array of emails 
confirming their request. The current system provides options for consumers 
that are inconvenient and unreasonable in cost.

Domain passwords should be given substance and accepted as confirmation by 
a Registrant requesting a transfer.

If the policy is to be fair to registrants, the 90 day window for transfers 
should be significantly increased. There should also be no loss of registration 
time. The domain name registrant should not be forced to enter into a new two 
year registration term simply because they choose to change Registrars.

If a consumer chooses to change insurance companies, upon cancelling their 
original policy they would receive a refund and then re-insure with a company 
of their choice. And yet, with the .au domain industry, when changing registrars, 
not only do Registrants not receive refunds for unused time, they are forced to 
double up and pay their registration fee again, which is ridiculous. The current 
Transfers (Change of Registrar of Record) Policy provides an additional income 
stream for auDA and Ausregistry. It restricts, costs, and is of very little 
benefit to Australian consumers.


Regards,

Jacqui Maiolo
Domain Registration Services























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