From: Bennett Oprysa Sent: Monday, 27 January 2003 12:15 AM To: Jo Lim Subject: Transfer Policy comments Jo, Requiring an email confirmation from the registrant contact for all transfers achieves no real benefit to anyone other than Melbourne IT. The current rate of transfers away from Melbourne IT is far too low for a healthy and competitive industry. This is not because they have a better product, it is simply because of the overly restrictive transfer policy. Numerous resellers have looked at selecting a new registrar due to better pricing and service levels, only to give up in frustration when they realise the amount of work involved in getting their clients to transfer/renew their domains. We also have numerous resellers that have chosen to put new registrations through us, but continue to renew their .au domains through Melbourne IT because it's so much easier. The main obstacle is the required email to and from the registrant contact, the obvious solution is to allow domain transfers to be authorised by simply providing the domain password. If a person has the domain password, they essentially have full control over the domain already, the choice of who they renew their domain with would be one of the least significant actions they could take for that domain. The other major obstacle is the innability to transfer without renewing or to transfer at any time and have the 2 years added to the current expiry date. This restriction is again of no benefit to anyone and must be dropped. Our preferrance is to simply increase the window where a transfer can be done without loss of registration time from the current 90 days to 18 months. This would allow registrants the freedom to choose a new registrar anytime after the first 6 months, and would be much closer to gTLD procedures. It also prevents the licence from ever being valid for more than 3 &1/2 years, ie repeated transfers won't result in a licence valid for 10 years. Bennett Oprysa Chief Operations Officer Enetica Pty Ltd