One of auDA's roles is to handle complaints relating to .au domain names and the domain industry (registrars and resellers).

Please note we cannot investigate complaints relating to website hosting, website management, email, website content, phishing, spam or any domain name not in the .au country code Top Level Domain.

To get started, select the type of complaint you wish to submit below

Please note: We are aware of scam emails targeting .au registrants, requesting identification documents for verification. You can find more information here.

Domain complaint

Complaints about domain names including regarding registrant eligibility, or breaches of the misspelling policy.

Industry complaint

Complaints about registrars or resellers who provide domain name registration services.

Licence Review Panel

The Licence Review Panel can, on application, assess whether auDA has correctly applied the .au licensing rules in its internal review of a complaint.