Mass mail out by Domains Australia Pty Ltd
The letter is headed ‘DOMAIN NAME AVAILABLE’. auDA has received numerous complaints which indicate that some of the names being offered are either;
1. registered already to the recipient of the letter and not due to expire in the near future or
2. registered to a different entity and not available for registration.
auDA is concerned that the letters may
a) mislead people into believing that their .com domain name has expired when it has not; or
b) mislead people into believing that a .com name is available for registration when it is not; and
c) in either case induce people to pay money to Domains Australia for a service that the company is unable to deliver.
Domains Australia is a company controlled by Chesley Rafferty, who is also a Director of Domain Names Australia Pty Ltd.
auDA has successfully taken legal action against Mr Rafferty and Domain Names Australia under the Trade Practices Act. For more information see http://www.auda.org.au/news/dna.
If you have received a .com letter from Domains Australia and you wish to lodge a formal complaint, auDA advises that you immediately contact the Australian Competition and Consumer Commission (ACCC) either by lodging an electronic complaint at http://www.accc.gov.au/ or by faxing it to their Canberra office on (02) 6243 1199