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Contact us

Contact the auDA team for support with enquiries or to provide feedback.

Before submitting, refer to information about managing your .au domain name, the .au rules and policies and .au complaints and disputes. If you're having issues regarding the operation of your .au domain name, contact your domain name provider.

Manage your .au domain name
.au rules and policies
Complaints and disputes
.au domain name providers

Get in touch

auDA commits to reasonable and respectful conduct when engaging with members of the public and expects the people who interact with us to meet those same standards.

Read more in our Engagement Charter.

General enquiries

General enquiries about .au domain names and auDA can be submitted via the general enquiry form.

Submit a general enquiry
Complaints

Lodge a complaint relating to .au domain name licences or registrars you believe may be in breach of auDA policy, or relating to auDA.

Lodge a complaint
Law enforcement requests

Requests from law enforcement agencies should be submitted via the general enquiry form.

Submit law enforcement request
Domain name creation date

Request the creation date of a .au domain name for an auDRP or Australian court proceeding.

Request creation date
Consultations

auDA runs consultations related to .au policy, where we invite public feedback.

Learn about auDA consultations
Become a .au member

Becoming a .au member provides you access to exclusive benefits, regular news and insight and is a great way to get involved in the future of .au. It's free to join.

Become a .au member
Join our mailing list

Subscribe to our mailing list to receive quarterly updates on .au, auDA initiatives and events.

Subscribe to our mailing list
.au service status website

The .au service status website provides information on the availability of the .au DNS and registry services, and the option to sign up to receive email notifications.

Visit the .au service status website

.au Domain Administration Limited:

  • ABN 38 079 009 340
  • ACN 079 009 340
  • PO Box 18315, Melbourne VIC 3001.

For other enquiries, you can also contact us at:

  • 1300 732 929 (calls within Australia)
  • +61 3 8341 4111 (international calls).

Requests from media organisations can be emailed to media@auda.org.au. 

For enquiries about personal information as defined in the Australian Privacy Act 1988, email privacy@auda.org.au. Please note that the European GDPR rules only apply to data auDA holds with respect to individuals located in the EU. 

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