Complaints and disputes
auDA oversees the complaints and dispute policies relating to .au domain names and the .au domain industry.
We oversee two distinct processes in .au
Choosing the right path
If you have a concern about a party’s eligibility to hold a .au domain name licence or .au domain name provider’s conduct, where you consider there may be a potential breach of the .au Licensing Rules, you can lodge a complaint.
If you believe another party’s .au domain name licence infringes your intellectual property rights, you can lodge a dispute under the auDRP.
auDA’s scope
auDA is able to take action in line with .au rules and policies, which includes ensuring .au domain name registrations meet the requirements under the .au Licensing Rules. auDA responds to request from enforcement agencies in accordance with our .au Licensing Rules. Refer to the law enforcement page.
auDA is not responsible for monitoring, changing or deleting harmful or inappropriate content on websites. To report inappropriate or harmful online content, to contact the Australian Communications and Media Authority (ACMA).
If you have been subject to a scam, contact Scamwatch.
If your intellectual property issue does not involve a .au domain name licence, you can discover other ways to address IP infringement using IP Australia’s free, interactive IP First Response tool.